Frequently Asked Questions
Find quick answers about delivery, payments, and returns to make your Daves Cheese experience seamless.
Shipping
We deliver across Australia within 1–2 business days, ensuring your cheese stays perfectly chilled.
Yes — all products are shipped in temperature-controlled packaging to maintain freshness and quality.
Absolutely. You’ll receive a tracking link once your order is dispatched from our warehouse.
Payment
We accept major credit cards, PayPal, and business accounts for approved wholesale partners.
Yes — our payment gateway uses end-to-end encryption to protect all transactions.
Of course. Invoices are automatically generated and emailed once your order is confirmed.
Returns
Contact us within 24 hours with photos — we’ll replace or refund your item immediately.
As cheese is perishable, we can’t accept change-of-mind returns — only quality-related issues.
Refunds are processed within 3–5 business days once your claim is approved.